New Connections / Alterations

If you speak to any electrician or industry associate one thing that frustrates us all is trying to get alterations/ new connection supplies commissioned.

We manage this process from start to finish taking away well know frustrations from both the customer and the electrician REC.

  • Review Of Augmentation / New Supply Connection Agreements
  • Full Managed Turn Key Service
  • Retailer Contract Negotiation
  • Lodgment Of Electrical Works Request EWR
  • Lodgment Of Certificate Of Electrical Safety CES
  • Network Service Order Management
  • Current Transformer CT Metering Installation

The first step in this process is to provide the customer with real insight as to the network costs they will bare when the site goes live. This is very important as it gives the customer a real understanding of potential cost of the networks distribution tariff they will be assigned. Before a service order can be lodged, we tender out and negotiate an electricity retailer contract based on potential usage at the site providing the customer with a full picture of estimated annual costs.

We provide recommendations to the customer on who to proceed with based on many years’ experience in the energy markets across Australia. Once the customer has made a decision on who to proceed with we facilitate the lodgment of the energy contract with the energy retailer. The electrician REC provides us with the EWR. We review the EWR / make changes to ensure that when the retailer lodges the service order with the network / distributor, it gets accepted and processed

One incorrect entry on the EWR may result in the network rejecting the service order.

This could potentially add another 5-7 days in the process of getting power connected. Once service order has been accepted and NMI National Meter Identifier has been raised we also facilitate the release of CT’s and installation of the CT Metering.

Our goal throughout this process is to provide support to all stakeholders including the customer, retailer, network/distributor, Metering Company and the registered electrical contractor, providing critical updates and communication to get the site energized at the earliest convenience. We also assist in the management of any issues that may arise and rectify ASAP.